Contact Us

Last updated: November 11, 2026

Reach the Gresolin team

Email support@gresolin.com for product details, payment questions, delivery updates, order changes, cancellations, returns, refunds or privacy requests.

Help us locate your order

Send your order number, the email used at checkout and a short description of the issue. If goods are damaged, incorrect or incomplete, photographs of the item, packaging and shipping label can help; contact us if photographs are unavailable. Never send passwords, verification codes or full card details.

Before sending a return

Ask for return authorization and the correct destination before posting an item. A dispatch address or parcel label may not be a return address. Tracking information is provided after dispatch where available. We do not promise a specific response time or a fixed cancellation window.

Useful information

Shipping & Delivery explains delivery estimates. Return & Refund Policy explains eligibility and costs. Contact the same email for privacy or terms questions.